At Dhrama Handicrafts, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website dhramahandicrafts.com or engage with our services. Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms and conditions described in this policy.
Information We Collect
We collect personal and non-personal information from you when you interact with our website or services. This information may include:
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Personal Information: This includes but is not limited to your name, email address, phone number, shipping address, billing information, and any other information you voluntarily provide to us.
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Usage Data: We may collect information about your interaction with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
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Cookies: Like many websites, we use cookies and similar tracking technologies to enhance your experience on our website and to collect data about how you use our site.
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Processing your orders and transactions.
- Communicating with you about your orders, products, and services.
- Providing customer support and responding to your inquiries.
- Improving our website and services.
- Personalizing your experience on our website.
- Marketing and promotional purposes, with your consent where required by law.
Disclosure of Your Information
We may disclose your information to third parties in the following circumstances:
- To service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies.
- To comply with legal obligations, such as responding to lawful requests from law enforcement agencies.
- To protect our rights, property, or safety, and the rights, property, or safety of others.
Data Security
We take reasonable measures to protect the security of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
You have the right to access, update, and delete your personal information. You may also choose to opt-out of receiving marketing communications from us. You can exercise these rights and choices by contacting us using the information provided at the end of this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at:
Dhrama Handicrafts- Baba Pratap Nagar, Opp. Maya Garden, Bhadesi Road, Sahibabad Pala, Aligarh, Uttar Pradesh, India – 202001.
Phone: +91-9646108921/9955166946
E-Mail: dhramagepl@gmail.com
Effective Date: 05.03.2024